A community thrives when its members share their knowledge and fuel discussion to help move everyone forward in the practice. Come challenge the status quo and pull up a chair for our discussions.
"Since transitioning into my new leadership role, CXology has been instrumental to my ability to evaluate our Client Success processes ensuring the best possible client experience. Tim Conder is an incredible resources who truly understand the importance of designing a meaningful journey. If you haven't yet checked out CXology, I highly encourage you to!"
"CXology is a company whose purpose is to identify, highlight, and upskill best practices in the Client Experience space. Through direct consultation, documented process models, material resources, and industry thought-leadership, Tim is providing guidance and insights I have come to trust."
"Tim has created a unique product in the market that delivers practical guidance to improve customer experience, and ultimately bottom-line revenue."
"In the past, we've always treated QBRs or Realignment meetings as huge, game-changing milestones that we prep for for weeks. Oftentimes, our prep gets derailed by better conversation during the meeting anyway. The realignment meeting doesn't need to be heroic, it needs to be simple with a very clear path moving forward."
"I'm glad to have a methodology I can rely on to help me mature our CX functions one step at a time -- without feeling like I need to invent each wheel -- and a community of CX pros on the journey with me."
"CXology offers amazing frameworks for immediate implementation into your customer success team. These resources made our CS team feel empowered and helped keep our customers incredibly happy and reduce churn."